As the authorized national distributor of Huawei smartphones and tabs in Sri Lanka, Singer Sri Lanka PLC has decided to provide its valuable customers with an exciting “Money Back Guarantee” on purchase of a new Huawei smartphone or tab. Namely if there is a non-function of any of these applications, namely, Google Playstore, Gmail, Google Map, Google Photos, Chrome, YouTube, Facebook, Instagram and WhatsApp, customers money will be refunded 100%. Huawei grew rapidly to become the world’s largest and leading ICT Company and also became the number one smartphone brand in Sri Lanka in 2018. Being the Authorized National Distributor for Huawei from 2012, Singer has brought some of the world’s most innovative and first smartphones to the Sri Lankan market.
To continue this success journey and to provide with the best of innovation to its consumers, Singer made this announcement on the newly purchased Huawei smartphones and tabs for a period of 2 years from the date of purchase. This would be a special warranty apart from the usual hardware and software warranty, which is issued with every new smartphone and tab. "Huawei has been the favorite smartphone brand in Sri Lanka for many years and the “Money Back Guarantee” will give its consumers a warranty that if there is a non-function of any of these applications, namely, Google Play store, Gmail, Google Map, Google Photos, Chrome, YouTube, Facebook, Instagram and WhatsApp after testing and confirmed by authorized service center is entitled to seek a full refund", said Jagath Perera, Director Operations of Singer Sri Lanka PLC.
Further, if consumer discover any of the Apps mentioned above is not able to function properly on his Huawei device, consumer is informed to send in the Huawei device to the respective authorized service center for free of charge testing. Singer believes this scheme will enhance its consumers trust on the company, and will further strengthen the relationship between the company and its valued customers and partners. Every new purchase of a Huawei smartphone or a tab will be provided with a special warranty card. And for any further inquire, consumers can call the Singer hotline 0115 400 400.